Privacy Policy

Last Updated: 6/27/2025

This Privacy Policy describes how Due Fratelli ("we," "us," or "our") collects, uses, and discloses personal information obtained through our website and online ordering platform (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Identifiers such as name, phone number, email, and address
Payment information (processed securely via third-party provider)
Device and browser information including IP address and type
Geolocation data when permitted by your device
Purchase history and preferences

2. How We Collect Information

We collect personal data:

Directly from you when you place an order, fill out a form, or communicate with us
Automatically through cookies, pixels, and other tracking technologies
From third-party service providers (e.g., Stripe, Wix, Google Analytics)

3. How We Use Your Information

We use your data to:

Process orders and complete transactions
Communicate with you about your orders and services
Send updates, promotions, and marketing (if opted in)
Improve our services and understand site usage
Detect and prevent fraudulent activity
Comply with legal obligations

4. Sharing of Personal Information

We may share information with:

Payment processors and hosting platforms
Delivery and logistics partners
Analytics and marketing providers
Government agencies if required by law

We do not sell or rent your personal information to third parties.

5. Use of Cookies and Tracking Technologies

We use cookies to:

Remember user preferences
Track usage statistics
Enable secure login and ordering functionality
Deliver targeted marketing (where applicable)

You can disable cookies via your browser settings, though some features may be unavailable.

6. Retention of Information

We retain personal data only as long as necessary to fulfill the purposes outlined here, or to comply with legal and regulatory obligations. When no longer needed, your data will be deleted or anonymized.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

Access, correct, or delete your personal information
Opt out of sale or sharing of data
Request data portability
Limit the use of sensitive personal information

To exercise these rights, contact us at duefratellifh@gmail.com. We may need to verify your identity before processing requests.

8. Data Security

We use commercially reasonable safeguards to protect your data from loss, misuse, and unauthorized access. However, no internet transmission is completely secure. Use strong passwords and keep your login information confidential.

9. Children’s Privacy

Our Site is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that a child under 16 has submitted data, we will delete it.

10. Third-Party Links and Services

We may link to external sites such as social media or third-party ordering tools. These sites operate independently and have their own privacy policies. We are not responsible for their practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Your continued use of the Site constitutes your acceptance of those changes.

12. Contact Us

For questions about this Privacy Policy or to make a data request, contact:

Due Fratelli

Phone: +1 (718) 997-7111

Email: duefratellifh@gmail.com

Address: 101-16 Queens Blvd, Queens, Forest Hills, NY 11375